Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
This Privacy Policy describes how Greatspace Technology HK Limited collects, uses, discloses, and protects personal information when you visit rfvapparel.com, create an account, place an order, or interact with the website. By using rfvapparel.com, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use rfvapparel.com.
Information Collected
Greatspace Technology HK Limited collects personal information that you provide directly. This information is your full name, email address, shipping address, billing address, phone number, account password, order history, and communication preferences. When you place an order, Greatspace Technology HK Limited collects the products you select, the sizes and quantities you request, and the shipping method you choose. When you contact customer support, Greatspace Technology HK Limited collects the content of your messages and any attachments you send.
Greatspace Technology HK Limited automatically collects technical information when you visit rfvapparel.com. This information is your IP address, browser type, operating system, device type, referring website, pages viewed, links clicked, and the date and time of your visit. Greatspace Technology HK Limited collects this information through cookies and web beacons.
Use of Information
Greatspace Technology HK Limited uses personal information to process and fulfill orders, confirm payments, arrange shipping, provide customer support, and send transactional messages. Greatspace Technology HK Limited uses personal information to create and manage accounts, personalize product recommendations, display relevant content, and improve website functionality. Greatspace Technology HK Limited uses personal information to detect fraud, prevent unauthorized access, enforce terms, and comply with legal obligations. Greatspace Technology HK Limited uses email addresses to send marketing communications when you opt in. You can opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting [email protected].
Cookies and Tracking Technologies
rfvapparel.com uses cookies and web beacons to operate the website, remember your preferences, keep items in your shopping cart, and analyze website traffic. Cookies are small text files stored on your device. Greatspace Technology HK Limited uses essential cookies for security, authentication, and order processing. Greatspace Technology HK Limited uses performance cookies to measure page loads, error rates, and navigation patterns. Greatspace Technology HK Limited uses advertising cookies to deliver relevant advertisements and measure advertising effectiveness. You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of rfvapparel.com.
Payment Processing
All payment transactions on rfvapparel.com are securely handled by third-party payment gateways. Greatspace Technology HK Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Greatspace Technology HK Limited does not retain payment card details. Third-party payment gateways process payment information according to their own privacy policies and security standards. Greatspace Technology HK Limited receives limited transaction information from payment gateways: payment confirmation and transaction amount. Greatspace Technology HK Limited uses this limited information only to confirm payment, process refunds, and prevent fraud.
Sharing of Information
Greatspace Technology HK Limited shares personal information with service providers that perform functions on behalf of Greatspace Technology HK Limited. These service providers are shipping carriers, payment gateways, email delivery providers, customer support platforms, analytics providers, and fraud prevention services. Greatspace Technology HK Limited requires service providers to protect personal information and use it only for the services they perform. Greatspace Technology HK Limited discloses personal information when required by law, court order, or legal process. Greatspace Technology HK Limited discloses personal information to protect the rights, property, or safety of Greatspace Technology HK Limited, website users, or the public. Greatspace Technology HK Limited does not sell personal information to third parties.
Data Retention
Greatspace Technology HK Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Greatspace Technology HK Limited retains account information while your account remains active. Greatspace Technology HK Limited retains order information for accounting, tax, and legal compliance. Greatspace Technology HK Limited deletes or anonymizes personal information when it is no longer needed. Retention periods vary based on the type of information and legal requirements.
Security
Greatspace Technology HK Limited uses administrative, technical, and physical safeguards to protect personal information. These safeguards are encryption, access controls, firewalls, and secure server environments. No method of transmission over the internet or method of electronic storage is completely secure. Greatspace Technology HK Limited cannot guarantee absolute security. You are responsible for keeping your account password confidential.
Your Rights
You may request access to the personal information Greatspace Technology HK Limited holds about you. You may request correction of inaccurate personal information. You may request deletion of your personal information. You may request restriction of processing. You may object to processing based on legitimate interests. You may request data portability. To exercise these rights, contact [email protected]. Greatspace Technology HK Limited will respond within the time required by applicable law. Greatspace Technology HK Limited may need to verify your identity before fulfilling a request.
Children's Privacy
rfvapparel.com is not directed to children under the age of 13. Greatspace Technology HK Limited does not knowingly collect personal information from children under the age of 13. If Greatspace Technology HK Limited learns that a child under the age of 13 has provided personal information, Greatspace Technology HK Limited will delete that information. If you believe a child under the age of 13 has provided personal information, contact [email protected].
Changes to This Privacy Policy
Greatspace Technology HK Limited may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Greatspace Technology HK Limited will post the revised Privacy Policy on rfvapparel.com. Your continued use of rfvapparel.com after changes are posted constitutes acceptance of the revised Privacy Policy. Greatspace Technology HK Limited encourages you to review this Privacy Policy periodically.
Contact Information
For questions about this Privacy Policy, contact Greatspace Technology HK Limited at [email protected]. You may also write to ROOM B, 8/F, CHEONG MING BUILDING 72 CHEUNG SHA WAN CHEUNG SHA WAN KOWLOON HONG KONG or call +852 4687 9312.